Shipping policy

1. Processing Time: Orders will be processed within 1-2 business days from the date of purchase. We strive to ship your order as quickly as possible to ensure timely delivery.

2. Shipping Options: We offer flat-rate shipping for all orders. Customers can choose from the following shipping options:

  • Standard Shipping (1-3 business days)
  • Express Shipping (1-2 business days)

3. Shipping Rates: Our flat-rate shipping charges are dependent on your order. Please see calculated rates at check-out.

4. Delivery Time: Depending on the shipping option you choose, your order will be delivered within the following timeframe:

  • Standard Shipping: 1-3 business days from the date of shipment.
  • Express Shipping: 1-2 business days from the date of shipment.

5. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your shipment and receive real-time updates on its status.

6. Order Modifications: If you need to modify your order or shipping address after placing it, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed for shipping.

7. Shipping Delays: While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances. In such cases, we will keep you informed and provide updates on the status of your shipment.

8. Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to initiate an investigation and assist you in resolving the issue.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at sales@mainstreetgreetings.com. We are here to provide you with the best possible shopping experience.

[Last Updated: 7/2/23]